VoIP office phone systems are flexible, feature rich systems that promise high voice quality and handy features at reduced costs.
In fact, conventional phone systems cannot match the capabilities of VoIP with features such as virtual phone numbers, forwarding faxes and voice mail to e-mail, fixed mobile convergence, and more.
In spite of the advancement in VoIP technology, some businesses are wary of implementing VoIP at their offices. They worry about inferior voice quality, insecure network, losing service during internet outages, costs and complexity of implementation. Let us talk about how the benefits of VoIP services overshadow the drawbacks, and how to maximize your VoIP system.
Why should you select VoIP phone systems?
Small business VoIP service will undoubtedly improve the productivity of your business and drastically cut telecommunication expenses. This is how it does it:
Progressing VoIP technology
Earlier, VoIP service limited users to computer systems and scrappy voice quality. Today’s standard phones (equipped with VoIP adapters) and IP phones promise consistent voice clarity, good mobility, and a variety of helpful features. Existing data networks are utilized by businesses for intra-office calls, resulting in huge savings and improved employee productivity.
Business VoIP slashes telecommunication costs
Traditional phone systems require management and upkeep of costly infrastructure as per industry norms. VoIP cuts down implementation and maintenance overheads by maintaining a single network for voice and data. Moving the phone with the employees that typically costs about $100 per head is cut out completely by just plugging an IP phone into another broadband network jack. For similar services, VoIP providers fall cheaper too than traditional phone system vendors.
Use VoIP services wherever you are
An IP phone can be used wherever there is a high speed internet connection. Colleagues and clients can reach you whether you are at the office, your home, a hotel or even a friend’s place. This cuts down your cell phone expenses. A lot of VoIP systems come with a software application which can be used to make and receive calls on your laptop with a headphone and a microphone.
Trouble-free VoIP configuration
Voice mails and faxes can be forwarded to your email inbox by setting up the VoIP phone system. Emails can also be recorded and delivered as voice mail. You can easily manage all your communications at one place.
Virtual phone number
You may want your business to have an area code of another region if you are targeting customers there. With VoIP, you can have a virtual phone number with the preferred area code.
VoIP improves productivity
Research indicates that productivity is impacted positively through the use of VoIP phone systems. VoIP phone system features cut down on the time wasted in managing calls. Your VoIP phone number can ring simultaneously on your landline and cell phone before reaching voice mail, making sure you never miss an urgent call.
Making the most of VoIP phone systems
VoIP is a worthwhile investment. If you still have doubts, these tips will help you stay on top of them.
1. Hire VoIP service vendors
Though a typical VoIP phone system can be installed effortlessly, hire a VoIP service provider for bigger implementations. Some network providers install and configure a VoIP solution provided by them.
2. Run a pilot project
Have a small group of people use the VoIP system and verify its usefulness to your business. Once you’re satisfied, implement it across the business location. Retain your traditional phone system as a backup during this phase.
3. No missed calls with call forwarding
Configure VoIP phone system to forward unanswered calls to a landline or a cell phone or both. If there’s ever an electricity outage, you won’t miss any calls till an alternative power source gets going.
4. Secure your network
The only way to circumvent call hacking is to protect your network from denial-of-service attacks and digital hackers. Network security should be updated on priority and checks should be thorough.
VoIP phone systems are an economical option with all the advantages of an advanced telecommunications system. Small businesses can reduce travel costs with high quality videoconferencing in real time, use VoIP integrated call center applications, and other cost effective benefits of VoIP. With modern wireless phones offering easy switching between cellular and Wi-Fi networks, VoIP users have a lot to look forward to in terms of great service at compelling savings.
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